Pacific Regis Terms & Conditions
Visa or MasterCard details must be provided to confirm a booking.
AMEX not accepted.
SEASONS
Mid Season: All school holidays, Easter, Special Events
High Season: Dec 19 – Jan 19 (inclusive)
Low Season: All other dates
PAYMENT
Low Season: 1st night deposit taken; balance due 14 days before arrival.
Mid Season: 1st night deposit taken; balance due 21 days before arrival.
High Season: 1st night deposit taken; balance due 30 days before arrival.
CANCELLATION
Low Season:
Full cancellation fee applies within 14 days of arrival.
Outside 14 days, deposit refunded less administration fee.
Mid Season:
Full cancellation fee applies within 21 days of arrival.
Outside 21 days, deposit refunded less administration fee.
High Season:
Full cancellation fee applies within 30 days of arrival.
Outside 30 days, deposit refunded less administration fee.
Note:
Full cancellation fee applies for no-shows or same-day cancellations.
ADMINISTRATION FEE
A $55 administration fee applies to all booking changes or cancellations.
EARLY DEPARTURE
No refunds for early departures.
SPECIAL REQUESTS
While we aim to accommodate all guest requests, specific room preferences are subject to availability and cannot be guaranteed.
APARTMENT TYPES
Our apartments are sold by category, not by view or building position.
Standard: Unrenovated
Premium: Partially updated
Deluxe: Fully renovated
Note: Each apartment is individually owned and furnished. Décor varies between apartments.
TRAVEL INSURANCE
We recommend all guests obtain suitable travel insurance.