Pacific Regis

TERMS & CONDITIONS

Visa or MasterCard details must be provided to confirm a booking.
AMEX not accepted.

        SEASONS

        Mid Season: All school holidays, Easter, Special Events
        High Season: Dec 19 – Jan 19 Inclusive
        Low Season: All other dates

        PAYMENT

        Low Season:  1st night deposit will be taken and balance is payable 14 days prior to arrival.
        Mid Season:  1st night deposit will be taken and balance payable 21 days prior to arrival.
        High Season:  1st night deposit will be taken and balance payable 30 days prior to arrival.

        BALANCE OF PAYMENT

        Direct bank Transfer Preferred – details provided on confirmation

        CANCELLATION

        Low Season: Full amount cancellation fee applies if the booking is cancelled within 14 days of arrival. If cancelled outside of 14 days your deposit will be refunded less an administration fee.

        Mid Season: Full amount cancellation fee applies if the booking is cancelled within 21 days of arrival. If cancelled outside of 21 days your deposit will be refunded less an administration fee.

        High Season: Full amount cancellation fee  applies if the booking is cancelled within 30 days of arrival. If cancelled outside of 30 days your deposit will be refunded less an administration fee.

        Full amount cancellation fee applies if the  booking is cancelled on the day of arrival or in the case of a “no show” for part of or all of the booked dates.

        ADMINISTRATION FEE
        An administration fee of $55 applies to any booking cancellations or changes.

        EARLY DEPARTURE
        No refunds for early departures.

        SPECIAL REQUESTS
        While we always strive to accommodate our  guests’ requests, please note that specific room preferences are subject to availability and cannot be guaranteed.

        APARTMENT TYPE

        Our apartments are categorized by type and are not sold by view or position in the building.

        Standard:   Unrenovated

        Premium:   Partially updated

        Deluxe:   Fully renovated

        Note:  All apartments are individually owned and furnished to each owner’s individual taste. Decor will vary between apartments.

        TRAVEL INSURANCE
        We recommend all our guests have appropriate travel insurance.